[rt-users] How do I modify Quicksearch view on 4.0.2?

Elliot Finley efinley.lists at gmail.com
Mon Oct 3 16:38:50 EDT 2011

On Mon, Oct 3, 2011 at 2:04 PM, Kevin Falcone <falcone at bestpractical.com> wrote:
> On Mon, Oct 03, 2011 at 01:47:46PM -0600, Elliot Finley wrote:
>> I've looked at http://requesttracker.wikia.com/wiki/Quicksearch which
>> applies to 3.8.x, but not to 4.0.2.  I'd like to also show 'resolved'
>> and 'rejected' statuses (basically I want to show all statues).
>> Does anyone have any pointers how to accomplish this in 4.0.2?
>> Or even better, to just create a new dashboard that shows this?
> There's a config option for that these days, just search for Simple in
> etc/RT_Config.pm

The only place in etc/RT_Config.pm that 'Simple' occurs is:

=item C<$OnlySearchActiveTicketsInSimpleSearch>

When query in simple search doesn't have status info, use this to only
search active ones.


Set($OnlySearchActiveTicketsInSimpleSearch, 1);

I changed this to 0 and restarted apache, and Quicksearch still only
shows 'new', 'open' and 'stalled'.

Is this the right place?


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