[rt-users] setting and locking priorities

Ruslan Zakirov ruz at bestpractical.com
Tue Oct 4 14:27:01 EDT 2011


Hi,

Sort of locking can be done with PriorityAsString extension. Locking
changes to admins would require some hacking and probably in
PriorityAsString extension.

On Tue, Oct 4, 2011 at 8:21 PM, Zoedog <dstrobel at flexstar.com> wrote:
>
> I need to set and lock my priority settings as 1 to 3, with 3 being my lowest
> priority and 1 the highest with 3 being the initial default when a ticket is
> created. Along with that I need to ensure that only the system admin can
> have the ability to change those settings.
>
> Is there a way, and how can it be done.
> --
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>
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-- 
Best regards, Ruslan.



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