[rt-users] Due date searching

Joop jvdwege at xs4all.nl
Thu Oct 6 03:38:46 EDT 2011


Hello All,

Instead of answering a question I'm going to ask one ;-)

I searched my archive of rt-users but couldn't find what I was looking
for so here it comes.

I have started using RT-Extension-SLA and have ofcourse lots of tickets
where the due date is not set. The problem is I wanted to create a
dashboard that shows all over due tickets but the simple search
DUE<today shows not only my overdue tickets but also all tickets with a
due date which is not set.
Q: is there a way to filter these out?

Thanks in advance,

Joop




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