[rt-users] Due date searching

Kevin Falcone falcone at bestpractical.com
Thu Oct 6 12:17:45 EDT 2011


On Thu, Oct 06, 2011 at 09:38:46AM +0200, Joop wrote:
> Hello All,
> 
> Instead of answering a question I'm going to ask one ;-)
> 
> I searched my archive of rt-users but couldn't find what I was looking
> for so here it comes.
> 
> I have started using RT-Extension-SLA and have ofcourse lots of tickets
> where the due date is not set. The problem is I wanted to create a
> dashboard that shows all over due tickets but the simple search
> DUE<today shows not only my overdue tickets but also all tickets with a
> due date which is not set.
> Q: is there a way to filter these out?

Try "and Due > '1970-01-01 00:00:00'"

-kevin
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