[rt-users] Where can I remove Time Estimated and Time Left fields?

Joop jvdwege at xs4all.nl
Wed Oct 12 02:40:48 EDT 2011

josh.cole wrote:
> If anyone is willing to tell me how I can accomplish this. It is driving me
> crazy!
As per the subject:
You'll need to copy SelfService/Display.html to your local folder and 
you'll see that it calls /Ticket/Elements/ShowDates, so you'll need to 
copy that as well. Then you'll need to modify Display.html to not call 
/Tickets/Elements/ShowDates but your modified version.
That is how I would do it.



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