[rt-users] Where can I remove Time Estimated and Time Left fields?
josh.cole at fresno.edu
Wed Oct 12 17:50:03 EDT 2011
I changed Ticket/Elements/ShowBasics which has the elements that I want to
remove. I see this in /SelfService/Display.html <&
/Ticket/Elements/ShowBasics, Ticket => $Ticket &>
That is the same file I edited and I have cleared the mason cache but the
changes are not reflected.
> josh.cole wrote:
>> If anyone is willing to tell me how I can accomplish this. It is driving
> As per the subject:
> You'll need to copy SelfService/Display.html to your local folder and
> you'll see that it calls /Ticket/Elements/ShowDates, so you'll need to
> copy that as well. Then you'll need to modify Display.html to not call
> /Tickets/Elements/ShowDates but your modified version.
> That is how I would do it.
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