[rt-users] Scrip "chaining"

John Hascall john at iastate.edu
Thu Oct 13 17:57:45 EDT 2011

If, in the custom action for the "On Create" scrip of queue "A",
I resolve the ticket and change the queue to "B", which runs?

  ? The "On Resolve" scrip for queue A
  ? The "On Resolve" scrip for queue B
  ? Both
  ? Neither
  ? It depends on the order of the resolve and the close
    in the 'On Create' scrip.

And is this, whatever the answer is, something I can depend upon?

Many thanks,

More information about the rt-users mailing list