[rt-users] Scrip "chaining"
Kevin Falcone
falcone at bestpractical.com
Fri Oct 14 08:51:25 EDT 2011
On Thu, Oct 13, 2011 at 04:57:45PM -0500, John Hascall wrote:
>
> If, in the custom action for the "On Create" scrip of queue "A",
> I resolve the ticket and change the queue to "B", which runs?
>
> ? The "On Resolve" scrip for queue A
> ? The "On Resolve" scrip for queue B
> ? Both
> ? Neither
> ? It depends on the order of the resolve and the close
> in the 'On Create' scrip.
>
> And is this, whatever the answer is, something I can depend upon?
Assuming 4.0 and TransactionCreate scrips, it'll run for Queue A.
-kevin
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 195 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20111014/b143bf4d/attachment.sig>
More information about the rt-users
mailing list