[rt-users] Scrip "chaining"

Kevin Falcone falcone at bestpractical.com
Fri Oct 14 08:51:25 EDT 2011

On Thu, Oct 13, 2011 at 04:57:45PM -0500, John Hascall wrote:
> If, in the custom action for the "On Create" scrip of queue "A",
> I resolve the ticket and change the queue to "B", which runs?
>   ? The "On Resolve" scrip for queue A
>   ? The "On Resolve" scrip for queue B
>   ? Both
>   ? Neither
>   ? It depends on the order of the resolve and the close
>     in the 'On Create' scrip.
> And is this, whatever the answer is, something I can depend upon?

Assuming 4.0 and TransactionCreate scrips, it'll run for Queue A.

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