[rt-users] replay to ticket with template

Kevin Falcone falcone at bestpractical.com
Mon Oct 17 20:59:39 EDT 2011

On Mon, Oct 17, 2011 at 10:28:19PM +0200, Neven Vucinic | Adria24 wrote:
> Hi, everyone, quick question: how to replay on a new ticket with
> precreated template?

Sounds like you want to look into Articles (or RTFM if you're using

-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 195 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20111017/37e2da1f/attachment.sig>

More information about the rt-users mailing list