[rt-users] Can't select user at the page Global User Rights

Aline Guedes aline.guedes at gmail.com
Tue Oct 18 08:54:03 EDT 2011


Hello Thomas,

You were right! Upgrading RT::Extension:MergeUsers fixed the problem. Thanks
a lot for your help on getting this problem solved.

Best regards,
Aline

On Mon, Oct 17, 2011 at 4:38 PM, Thomas Sibley <trs at bestpractical.com>wrote:

> On 10/17/2011 11:09 AM, Aline Guedes wrote:
>
>> Hello Thomas,
>>
>> Follows the configuration page attached. The query you asked me to run
>> gives me 233 rows as output (attached). Both rt and apache logs don't
>> show any errors.
>>
>
> Ah ha.  I identified a bug in RT::Extension::MergeUsers that was causing
> your problem.  Version 0.06 of that extension was just released with a fix.
>  You'll be able to download it from CPAN soon:
> https://metacpan.org/module/**RT::Extension::MergeUsers<https://metacpan.org/module/RT::Extension::MergeUsers>
>
> Let the list know if this fixes your problem as expected.  Thank you for
> all the helpful debugging info that aided in finding the bug.
>
> Best,
> Thomas
>
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