[rt-users] Help with Extension::QuickUpdate

Kevin Falcone falcone at bestpractical.com
Tue Oct 18 11:05:39 EDT 2011

On Tue, Oct 18, 2011 at 03:39:20PM +0100, Peter Nugent wrote:
> Ahh ok thanks for that Kevin. Out of interest is that something I could
> of found out for myself?

Well, I installed it on 3.8-trunk and 4.0-trunk because I was curious
if it worked in both places and sure enough, it worked for me.
I know that with this kind of extension, the problem often ends up
being 'does the callback exist?' so:

The thing to notice is that
requires that
Ticket/Elements/ShowSummary have a $m->callback with RightColumnTop

git blame, git log, git tag --contains and you get the version it was

BTW, I fully expect that applying the sha I noted will go cleanly on
3.8.7 and work, but I haven't tested that.


> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kevin
> Falcone
> Sent: 18 October 2011 07:06
> To: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] Help with Extension::QuickUpdate
> On Mon, Oct 17, 2011 at 02:31:13PM +0100, Peter Nugent wrote:
> >    I'm running RT 3.8.7 on Ubuntu 10.04 and trying to get the
> QuickUpdate extension functional. I
> >    know I'm running an old version of RT but would prefer to stay with
> it until I'm 100%
> >    comfortable with how everything works.
> Unfortunately, it looks like the patch that supports that extension
> 9ad0e628035a48ab730e47a768963841677ee61b
> Only made it into a release with 3.8.8
> -kevin
> --------
> RT Training Sessions (http://bestpractical.com/services/training.html)
> *  Washington DC, USA  October 31 & November 1, 2011
> *  Barcelona, Spain  November 28 & 29, 2011
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