[rt-users] text file attachments being stripped

Thomas Sibley trs at bestpractical.com
Tue Oct 18 12:15:25 EDT 2011

On 10/18/2011 08:17 AM, Alex Young wrote:
> Hi,
> We are seeing an odd thing happening with outbound email when there is a
> text file attachment. It’s being stripped out at some point. All other
> file attachments work fine. Also inbound text file work fine.
> The ticket history does show the text/plain attachment on the
> Correspondence added transaction.
> $MailCommand is set to the default sendmailpipe.
> Anyone know why or what is dropping the text/plain attachments outbound?

You haven't provided enough info except for us to hazard guesses.  What 
kind of outbound mail?  Have you pinpointed where the attachment is 
getting stripped?  Is it after it's out of RT's hands?


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