[rt-users] creation initial data with rt-setup-database (4.0.2)
ruz at bestpractical.com
Fri Oct 21 16:01:24 EDT 2011
On Fri, Oct 21, 2011 at 11:02 PM, Srikumar Nair <srikumarp at fb.com> wrote:
> I am using the following entry in the initial data file to create a custom
> @CustomFields = (
> Name => 'Search_Criteria',
> Type => 'FreeformSingle',
> Disabled => 0,
> Description => 'Search Criteria',
> * When looking at this custom field in the RT UI in the advance tab I get
> the message "Something wrong. Contact system administrator".
What I am I
> doing wrong here?
When you see such message, you have more descriptive message in the logs.
> * Also, what option do I specify to make this a global one which is
> applicable to all the tickets?
If you add "Queue => 0," then probably you'll kill both rabbits.
Please file a bug report saying that above structure in initialdata
file result in an invalid custom field. Create method in
RT::CustomField should do better job at validating its input.
Best regards, Ruslan.
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