[rt-users] RT4 - Auto-close tickets after X days

Kevin Falcone falcone at bestpractical.com
Tue Oct 25 12:24:30 EDT 2011


On Mon, Oct 24, 2011 at 11:42:10AM +0200, Laurent Mander wrote:
> 
> 
> Is there any possibility or script to close tickets (open, new, ...) after X days in RT4?

I suspect you want rt-crontool with a standard search and the RT-Action-SetStatus extension
so you can pass it --action SetStatus --arg resolved

-kevin
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