[rt-users] Question on setup

Greenberg, Joshua L Joshua.Greenberg at constellation.com
Mon Oct 24 16:00:30 EDT 2011

I'm installing RT 3.8.10. I have to use this version because I'm installing RTIR and that doesn't support RT 4 yet. I think everything is set up correctly but when I login for the first time (user name 'root', password 'password') it displays the text of the file RT_HOME/NoAuth/Login.html. Let me know what information you need from me to help troubleshoot this. I've made very few changes to the RT_SiteConfig file, only the $rtname, $Organization, $DatabasePassword and $OwnerEmail variables. Thanks.

>>> This e-mail and any attachments are confidential, may contain legal,
professional or other privileged information, and are intended solely for the
addressee.  If you are not the intended recipient, do not use the information
in this e-mail in any way, delete this e-mail and notify the sender. CEG-IP2
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20111024/1e93cac6/attachment.htm>

More information about the rt-users mailing list