[rt-users] Dashboard doesn't appear on unprivileged users

Kenneth Crocker kenn.crocker at gmail.com
Tue Oct 25 13:56:01 EDT 2011


Users that are NOT privileged will not show on the list for adding members
to a group. Once a user is privileged and a member of a group, they
automatically inherit all rights and privileges. They also will
automatically have access to any Queries that have been saved for any group
they are members of.

Hope this helps.

Kenn Crocker

On Tue, Oct 25, 2011 at 6:33 AM, Bruno M. Duarte Coscia
<bduarte at cnc.una.py>wrote:

> Hi everyone, I'm trying to properly configurate  RT to the elemental needs.
> OS: Centos 5.4
> RT: 4.0.2
> The idea is to have as many queues as programs that we support are in
> existence .
> Each enterprise costumer has access to this queues (programs), so
> there's a group in RT that classifies them
> The issue consist in configurate the groups/queues in such way that they
> will have present  the Dashboard options in the navigation bar.
> In the wiki says "Several new rights have been added to RT with regards
> to dashboards. These rights must be granted (to a user or group) before
> the dashboard options become available" (Link:
> http://requesttracker.wikia.**com/wiki/ManualDashboards<http://requesttracker.wikia.com/wiki/ManualDashboards>)
> Please, could be possible some orientation regards this issue?
> Cheers.
> --------
> RT Training Sessions (http://bestpractical.com/**services/training.html<http://bestpractical.com/services/training.html>
> )
> *  Washington DC, USA  October 31 & November 1, 2011
> *  Barcelona, Spain  November 28 & 29, 2011
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