[rt-users] Dashboard doesn't appear on unprivileged users
Bruno M. Duarte Coscia
bduarte at cnc.una.py
Wed Oct 26 11:24:56 EDT 2011
Thank you guys!
That appreciation changed my perspective.
I'll try another way.
Cheers
On 10/25/2011 02:56 PM, Kenneth Crocker wrote:
> Bruno,
> Users that are NOT privileged will not show on the list for adding
> members to a group. Once a user is privileged and a member of a group,
> they automatically inherit all rights and privileges. They also will
> automatically have access to any Queries that have been saved for any
> group they are members of.
> Hope this helps.
> Kenn Crocker
>
> On Tue, Oct 25, 2011 at 6:33 AM, Bruno M. Duarte Coscia
> <bduarte at cnc.una.py <mailto:bduarte at cnc.una.py>> wrote:
>
> Hi everyone, I'm trying to properly configurate RT to the
> elemental needs.
>
> OS: Centos 5.4
> RT: 4.0.2
>
> The idea is to have as many queues as programs that we support are in
> existence .
> Each enterprise costumer has access to this queues (programs), so
> there's a group in RT that classifies them
>
> The issue consist in configurate the groups/queues in such way
> that they
> will have present the Dashboard options in the navigation bar.
>
> In the wiki says "Several new rights have been added to RT with
> regards
> to dashboards. These rights must be granted (to a user or group)
> before
> the dashboard options become available" (Link:
> http://requesttracker.wikia.com/wiki/ManualDashboards )
>
> Please, could be possible some orientation regards this issue?
>
> Cheers.
> --------
> RT Training Sessions (http://bestpractical.com/services/training.html)
> * Washington DC, USA October 31 & November 1, 2011
> * Barcelona, Spain November 28 & 29, 2011
>
>
>
>
> --------
> RT Training Sessions (http://bestpractical.com/services/training.html)
> * Washington DC, USA --- October 31& November 1, 2011
> * Barcelona, Spain --- November 28& 29, 2011
--
Bruno M. Duarte Coscia
Centro Nacional de Computación
Universidad Nacional de Asunción
http://www.cnc.una.py/
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