[rt-users] Dashboard doesn't appear on unprivileged users

Bruno M. Duarte Coscia bduarte at cnc.una.py
Wed Oct 26 11:24:56 EDT 2011


Thank you guys!

That appreciation changed my perspective.

I'll try another way.

Cheers

On 10/25/2011 02:56 PM, Kenneth Crocker wrote:
> Bruno,
> Users that are NOT privileged will not show on the list for adding 
> members to a group. Once a user is privileged and a member of a group, 
> they automatically inherit all rights and privileges. They also will 
> automatically have access to any Queries that have been saved for any 
> group they are members of.
> Hope this helps.
> Kenn Crocker
>
> On Tue, Oct 25, 2011 at 6:33 AM, Bruno M. Duarte Coscia 
> <bduarte at cnc.una.py <mailto:bduarte at cnc.una.py>> wrote:
>
>     Hi everyone, I'm trying to properly configurate  RT to the
>     elemental needs.
>
>     OS: Centos 5.4
>     RT: 4.0.2
>
>     The idea is to have as many queues as programs that we support are in
>     existence .
>     Each enterprise costumer has access to this queues (programs), so
>     there's a group in RT that classifies them
>
>     The issue consist in configurate the groups/queues in such way
>     that they
>     will have present  the Dashboard options in the navigation bar.
>
>     In the wiki says "Several new rights have been added to RT with
>     regards
>     to dashboards. These rights must be granted (to a user or group)
>     before
>     the dashboard options become available" (Link:
>     http://requesttracker.wikia.com/wiki/ManualDashboards )
>
>     Please, could be possible some orientation regards this issue?
>
>     Cheers.
>     --------
>     RT Training Sessions (http://bestpractical.com/services/training.html)
>     *  Washington DC, USA  October 31 & November 1, 2011
>     *  Barcelona, Spain  November 28 & 29, 2011
>
>
>
>
> --------
> RT Training Sessions (http://bestpractical.com/services/training.html)
> *  Washington DC, USA --- October 31&  November 1, 2011
> *  Barcelona, Spain --- November 28&  29, 2011

-- 
Bruno M. Duarte Coscia
Centro Nacional de Computación
Universidad Nacional de Asunción
http://www.cnc.una.py/

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