[rt-users] Question on setup

Greenberg, Joshua L Joshua.Greenberg at constellation.com
Tue Oct 25 16:19:34 EDT 2011

Here it is:

        ServerName server.domain

        DocumentRoot /opt/rt3/share/html
        AddDefaultCharset UTF-8

     Alias /rt "/opt/rt3/share/html"

        # optional apache logs for RT
        # ErrorLog /opt/rt3/var/log/apache2.error
        # TransferLog /opt/rt3/var/log/apache2.access

        PerlRequire "/opt/rt3/bin/webmux.pl"

        <Location /NoAuth/images>
                SetHandler default
        <Location /rt>
                SetHandler perl-script
                PerlResponseHandler RT::Mason

I just copied and pasted from the README but I added the Alias line. I also changed ‘Location /’ to ‘Location /rt’ or it broke other websites.


From: ruslan.zakirov at gmail.com [mailto:ruslan.zakirov at gmail.com] On Behalf Of Ruslan Zakirov
Sent: Tuesday, October 25, 2011 3:54 PM
To: Greenberg, Joshua L
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Question on setup


Part of Apache config relevant to RT would help.

Regards, Ruslan. From phone.
25.10.2011 0:10 пользователь "Greenberg, Joshua L" <Joshua.Greenberg at constellation.com<mailto:Joshua.Greenberg at constellation.com>> написал:
I’m installing RT 3.8.10. I have to use this version because I’m installing RTIR and that doesn’t support RT 4 yet. I think everything is set up correctly but when I login for the first time (user name ‘root’, password ‘password’) it displays the text of the file RT_HOME/NoAuth/Login.html. Let me know what information you need from me to help troubleshoot this. I’ve made very few changes to the RT_SiteConfig file, only the $rtname, $Organization, $DatabasePassword and $OwnerEmail variables. Thanks.


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