[rt-users] Best Practice RE Mail Server

[Francisco Jen Ou]

Hi,

My suggestion:

- incoming email to sendmail and aliased by it to something like
rt_queue_name at rt_server.domain.com (where rt_server.domain.com resolves
to RT server's internal net IP).

- outgoing email sent directly by RT server (don't forget to set
$SMTPFrom correctly)

This way, there will be only one server to manage (though you will need
to setup mailgate on RT server once).



Em 25-10-2011 16:59, Wes Modes escreveu:
> I'm pretty sure this has been hashed and rehashed on this list, but a
> google search this morning turned up nothing definitive, so I will ask:
> 
> I am reconfiguring a twisted RT installation (3.6, but moving toward
> 4.0).  We already have a mail server (sendmail) running on another server. 
> 
> For incoming and outgoing email I thought of three differrent options:
> 
>   * *OPTION A: Re-addressed*
>     Incoming mail comes into the mail server and is readdressed to RT
>     server and forwarded
>     Outgoing mail coming from the RT server goes to the mail server and
>     is readdressed before going out to the world
>     Pro: one mail server to admin;  Con: pain to set up,
>   * *OPTION B: Redirect*
>     Incoming mail comes into the mail server and is redirected to the RT
>     server
>     Outgoing mail coming from the RT server goes to the mail server and
>     is redirected to the rest of the world
>     Pro: one mail server, simpler to set up; Con: less of a setup pain,
>     but still
>   * *OPTION C: Direct*
>     Incoming mail goes straight to the RT server
>     Outgoing mail coming from the RT server goes out to the world directly
>     Pro: Simple to set up;  Con: two mail servers to deal with
> 
> What is the best practice (or failing that, Most Common Practice) among
> RT administrators?
> 
> Wes Modes
> University of California,
> Santa Cruz
> 
> 
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