[rt-users] Best Practice RE Mail Server

[Wes Modes]

I'm pretty sure this has been hashed and rehashed on this list, but a
google search this morning turned up nothing definitive, so I will ask:

I am reconfiguring a twisted RT installation (3.6, but moving toward
4.0).  We already have a mail server (sendmail) running on another server. 

For incoming and outgoing email I thought of three differrent options:

  * *OPTION A: Re-addressed*
    Incoming mail comes into the mail server and is readdressed to RT
    server and forwarded
    Outgoing mail coming from the RT server goes to the mail server and
    is readdressed before going out to the world
    Pro: one mail server to admin;  Con: pain to set up,
  * *OPTION B: Redirect*
    Incoming mail comes into the mail server and is redirected to the RT
    server
    Outgoing mail coming from the RT server goes to the mail server and
    is redirected to the rest of the world
    Pro: one mail server, simpler to set up; Con: less of a setup pain,
    but still
  * *OPTION C: Direct*
    Incoming mail goes straight to the RT server
    Outgoing mail coming from the RT server goes out to the world directly
    Pro: Simple to set up;  Con: two mail servers to deal with

What is the best practice (or failing that, Most Common Practice) among
RT administrators?

Wes Modes
University of California,
Santa Cruz
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