[rt-users] Private Groups in RT v4.0.x or equivalent?

[David]

Hi, I have a group of staff in a department that want to collaborate on some ticket(s) resolution. I 
was going to add a generic user, create a private group and add the particular staff to that private 
group. Ownership of any tickets that are going to be collaborated on would be given to the generic 
user. But I can't find private groups in the new install of RT 4.0.2. Until very recently we have 
been using 3.6 so I've lost my way.

Is there a better method than the one I was going to use? I'm guessing that private groups has been 
depreciated in RT v4, if so is there an equivalent?

Thanks.


David.