[rt-users] Links -> new Child workflow (cross queue children assignment)
Lars Reimann
l.reimann at metaways.de
Thu Oct 27 11:14:18 EDT 2011
Hi,
RT=v3.8.8
short Question:
Apperently Users with the following rights cannot assign links to
tickets outside of one queue they have the rights in:
QueueA rights:
CreateTicket
ModifyTicket
OwnTicket
ReplyToTicket
SeeQueue
ShowTicket
StealTicket
TakeTicket
QueueB rights:
CreateTicket
ReplyToTicket
SeeQueue
ShowTicket
Ticket1 in QueueA:
Links -> Cannot assign Child:
Ticket2 in QueueB
Why is that, because I don't alter Ticket2 but Ticket1 where I have
almost full access?
Otherwise: What is my error / which right is needed?
Many thanks,
and sorry for not digging through the archives as time is short atm.
LR
More information about the rt-users
mailing list