[rt-users] Links -> new Child workflow (cross queue children assignment)

[ktm at rice.edu]

On Thu, Oct 27, 2011 at 05:14:18PM +0200, Lars Reimann wrote:
> Hi,
> 
> RT=v3.8.8
> 
> short Question:
> 
> Apperently Users with the following rights cannot assign links to
> tickets outside of one queue they have the rights in:
> 
> QueueA rights:
> 
> CreateTicket
> ModifyTicket
> OwnTicket
> ReplyToTicket
> SeeQueue
> ShowTicket
> StealTicket
> TakeTicket
> 
> QueueB rights:
> 
> CreateTicket
> ReplyToTicket
> SeeQueue
> ShowTicket
> 
> Ticket1 in QueueA:
> Links -> Cannot assign Child:
> Ticket2 in QueueB
> 
> Why is that, because I don't alter Ticket2 but Ticket1 where I have
> almost full access?
> 

Don't you alter Ticket2 in QueueB to set the "Parent" links field?

Ken