[rt-users] expanding TNEF's

[Thomas Sibley]

Matt and Chris,

Thanks for posting the specific toggle on the list.  To help future RT 
users with this problem, I created 
http://requesttracker.wikia.com/wiki/Winmail.dat

Thomas

On 10/27/2011 12:50 PM, Matt Sturtz wrote:
> Thanks -- not sure how I missed that, I must have looked at these settings
> 5 different times...
>
> In Exchange 2010, the option is called "Use MAPI rich text format", and
> its on the General tab of hte contact.
>
> -Matt-
>
>
>> You must deactivate the "send RTF messages" on the exchange contact.
>>
>> We had the same problem here but with exchange 2007.
>>
>> -Chris