[rt-users] RES: RES: Re: rt-mailgate error wht ExternalAuth On UserCreation by Email

[Luciano Ernesto da Silva]

Is there a way to modify this behavior Or allow the system create the
users with the same RealName?

My problem is that I have many users unprivileged(SPAM), something about
100.000 users.


Luciano

-----Mensagem original-----
De: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] Em nome de Izz
Abdullah
Enviada em: segunda-feira, 31 de outubro de 2011 12:28
Para: rt-users at lists.bestpractical.com
Assunto: Re: [rt-users] RES: Re: rt-mailgate error wht ExternalAuth On
UserCreation by Email

Your attribute map list will restrict creation if any of the conditions
are met, if I understand correctly.  So since someone exists with that
name, it sees the user as already existing.  The attribute match list is
for searching on either name or email, in your case, for authentication
/ creation / update, etc.

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Luciano
Ernesto da Silva
Sent: Monday, October 31, 2011 9:24 AM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] RES: Re: rt-mailgate error wht ExternalAuth On
UserCreation by Email

Kevin,

I found just one unprivileged user with the following:
Username: czarevj at yahoo.com.br
Email: czarevj at yahoo.com.br
RealName: Vanessa Somelastname

The real name is the same of the requestor that got the error:  "Vanessa
Somelastname." The only diference is the email address.


My guess: ExternalAuth or other subroutine is denying creation of users
with the same RealName.

My LDAP attributes:

'attr_match_list'           => ['Name', 'EmailAddress'],
 
'attr_map'                  => {'Name' => 'uid', 'EmailAddress' =>
'mail', 'RealName' => 'cn', 'ExternalAuthId' => 'uid'}

Any Ideas?

Luciano


-----Mensagem original-----
De: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] Em nome de Kevin
Falcone Enviada em: segunda-feira, 31 de outubro de 2011 11:43
Para: rt-users at lists.bestpractical.com
Assunto: [*****SPAM*****] Re: [rt-users] rt-mailgate error wht
ExternalAuth On User Creation by Email

On Mon, Oct 31, 2011 at 09:49:51AM -0200, Luciano Ernesto da Silva
wrote:
>    Actually I checked the list of users, I don't have any user with
same name of the requestor.

Search for the user, don't just read the list of users.  The list is
only Privileged users.

-kevin
--------
RT Training Sessions (http://bestpractical.com/services/training.html)
*  Barcelona, Spain  November 28 & 29, 2011
--------
RT Training Sessions (http://bestpractical.com/services/training.html)
*  Barcelona, Spain  November 28 & 29, 2011