[rt-users] Multiple URL's with multiple themes (look and feel)

[Raed El-Hames]

Bart,
Can you keep us (me anyway) informed how the below solution works out for you, I am wondering how it will work if you need to link tickets cross different sites??
At the moment with mod_perl2 I am running 1 rt database one rt code tree for 2 different sites (urls) but with 2 different webmux.pl , 2 RT_Siteconfig files, and few hacks within the code and exim.conf etc , its not a clean solution , and wondering if Ruz solution maybe a better way of doing things.

Regards;
Roy


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From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Bart
Sent: 07 September 2011 16:09
To: Ruslan Zakirov
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Multiple URL's with multiple themes (look and feel)

Hi,

Thanks for the reply, I'm going to see if the callback solution will help me with this.

It looks like this is indeed how I should attempt this setup.

Cheers.

Best regards,

Bart


2011/9/7 Ruslan Zakirov <ruz at bestpractical.com<mailto:ruz at bestpractical.com>>

It's double. For beginning alias multiple locations on the server to rt. Check that everything works. Some actions and links would point to urls defined in the config. Then you have to use callback in main autohandler where you check server's variables and set Web* and other options accordingly.

Regards, Ruslan. From phone.
07.09.2011 17:53 пользователь "Bart" <bart at pleh.info<mailto:bart at pleh.info>> написал:

> Hi,
>
> I'm wondering if it's possible to do the following within RequestTracker:
>
> - Set a different theme (look and feel) per queue / incoming URL.
> - Set a different theme (look and feel) per SelfService portal / incoming
> URL.
>
> The goal is to have 1 ticket system with multiple queue's but also multiple
> URL's. Technically that's possible but I'd want to give each queue/incoming
> URL a different look & feel (or just a different CSS file
> which overrules the default).
>
> I know I can do individual per user themes but I'd want to set something
> globally which will work for both normal users and selfservice users but
> then in a dynamic way where a you can implement RT on different websites
> while running just one instance.
>
> Hopefully someone can help point me in the right direction for this, so far
> all I've found is that it's not possible.
>
> Thanks in advance.
>
>
> Best regards,
>
> Bart

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