[rt-users] Multiple URL's with multiple themes (look and feel)

[Bart]

Hi,

Thanks for the reply, I'm going to see if the callback solution will help me
with this.

It looks like this is indeed how I should attempt this setup.

Cheers.

Best regards,

Bart



2011/9/7 Ruslan Zakirov <ruz at bestpractical.com>

> It's double. For beginning alias multiple locations on the server to rt.
> Check that everything works. Some actions and links would point to urls
> defined in the config. Then you have to use callback in main autohandler
> where you check server's variables and set Web* and other options
> accordingly.
>
> Regards, Ruslan. From phone.
> 07.09.2011 17:53 пользователь "Bart" <bart at pleh.info> написал:
>
> > Hi,
> >
> > I'm wondering if it's possible to do the following within RequestTracker:
> >
> > - Set a different theme (look and feel) per queue / incoming URL.
> > - Set a different theme (look and feel) per SelfService portal / incoming
> > URL.
> >
> > The goal is to have 1 ticket system with multiple queue's but also
> multiple
> > URL's. Technically that's possible but I'd want to give each
> queue/incoming
> > URL a different look & feel (or just a different CSS file
> > which overrules the default).
> >
> > I know I can do individual per user themes but I'd want to set something
> > globally which will work for both normal users and selfservice users but
> > then in a dynamic way where a you can implement RT on different websites
> > while running just one instance.
> >
> > Hopefully someone can help point me in the right direction for this, so
> far
> > all I've found is that it's not possible.
> >
> > Thanks in advance.
> >
> >
> > Best regards,
> >
> > Bart
>
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