[rt-users] Can't load RT_SiteConfig.pm

[Ruslan Zakirov]

Hi,

You have syntax error in the file. Without content it's hard to tell how to fix.

On Thu, Sep 8, 2011 at 1:05 AM, Raymond Norton <admin at lctn.org> wrote:
>  I'm using the following howto:
>
> http://requesttracker.wikia.com/wiki/HowToInstallRequestTracker3.8OnUbuntu11.04
>
> When I attempt to create the database, I get the error below. I found
> another conversation on the issue that indicated it was a permission issue.
> The file is owned by root and www-data. I set the permissions to 755, but
> still get the error
>
>  /usr/sbin/rt-setup-database-3.8 --action init --dba rtuser
> --prompt-for-dba-password
> Couldn't load RT config file RT_SiteConfig.pm:
>
> syntax error at /etc/request-tracker3.8/RT_SiteConfig.pm line 44, near "{}"
> Compilation failed in require at
> /usr/share/request-tracker3.8/lib/RT/Config.pm line 585.
> BEGIN failed--compilation aborted at /usr/sbin/rt-setup-database-3.8 line
> 131
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-- 
Best regards, Ruslan.