[rt-users] Custom field values based on queue?

[Kevin Falcone]

On Thu, Sep 08, 2011 at 10:42:27PM +0200, Jim Lesinski wrote:
> Is it possible to base custom field values on the queue? I see that
> you can have cascading drop down lists based on a previously
> selected custom field value. I'd like the same thing but starting at
> the queue level.

Custom Fields can be assigned on a queue vs global basis, so just
create one for each queue with different values.

They're allowed to have the same name in each queue, but you may find
it a bit confusing if you're writing code around it and forget to
specify a queue.

-kevin
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 195 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20110908/5d118ab5/attachment.sig>