[rt-users] Costum Condition AdminCC Notification

Christian Bauer sales at rise-against.eu
Fri Sep 9 05:08:40 EDT 2011


Hello there.

 

Maybe you can help me with this issue.

I want RT only to send AdminCC Notifications on ticket create if the client
is not equal to the owner.

 

I need it because, if an admin creates a ticket on his own behalf, the other
admins should not be  notified.

 

Thank you in advance

 

Cheers

Chris

 

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