[rt-users] Costum Condition AdminCC Notification

[Christian Bauer]

Hello there.

 

Maybe you can help me with this issue.

I want RT only to send AdminCC Notifications on ticket create if the client
is not equal to the owner.

 

I need it because, if an admin creates a ticket on his own behalf, the other
admins should not be  notified.

 

Thank you in advance

 

Cheers

Chris

 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20110909/87692677/attachment.htm>