[rt-users] White screen when logging it RT 3.8.6

Mark Goodge mark at good-stuff.co.uk
Tue Sep 13 04:37:21 EDT 2011


On 13/09/2011 09:14, Warren du Toit wrote:
> Hi There,
>
> Two days ago I was working within RT as I do on a daily basis and I
> noticed that the ‘Owners’ had disappeared.
>
> My attempt at fixing this, I rebooted the Server where RT is hosted.
>
> The next time I logged on, I got a blank white screen and so does any
> other user logging in.
>
> Could you please provide me with a solution to this problem?

Sounds like a corrupted MySQL database. You'll need to use your 
preferred MySQL administration system (eg, phpMyAdmin, MysqlFront, 
HeidiSQL, or the command line) to check for corrupted tables and repair 
them.

Mark
-- 
  Sent from my Babbage Difference Engine
  http://mark.goodge.co.uk
  http://www.ratemysupermarket.com



More information about the rt-users mailing list