[rt-users] script to notify owner on comment

[Gilbert Rebeiro]

Anyone?

-------- Original Message --------
Subject: 	script to notify owner on comment
Date: 	Mon, 12 Sep 2011 20:13:25 -0400
From: 	Gilbert Rebeiro <gilbert at dido.ca>
To: 	rt-users at lists.bestpractical.com



Hi,

When someone else (not the owner) from the support team puts a comment
on the ticket we would like the owner to be notified with an email with the comment.

RT4

Thanks,
Gilbert

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20110914/1eda25ef/attachment.htm>