[rt-users] Show tickets less than a week old

Henry, Laura lhenry at bcgov.net
Wed Sep 14 13:01:53 EDT 2011


Oh, that’s awesome! Thank you!

Laura C. Henry, MLS
Assistant Systems Librarian
Beaufort County Library
311 Scott Street, Beaufort, SC 29902
Phone 843.255.6444   lhenry at bcgov.net
www.beaufortcountylibrary.org
For Learning ♦ For Leisure ♦ For Life

From: Roedel, Mark [mailto:MarkRoedel at letu.edu]
Sent: Wednesday, September 14, 2011 12:59 PM
To: Henry, Laura; rt-users at lists.bestpractical.com
Subject: RE: Show tickets less than a week old

Yep – this is one of my favorite things to show off about RT.  ☺

Try doing a search for tickets created after ‘7 days ago’.



From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Henry, Laura
Sent: Wednesday, September 14, 2011 11:37 AM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Show tickets less than a week old

I’d like to configure RT at a Glance to show newest tickets (say, created in the last week), regardless of owner or status. I found a way to search for “new” tickets, and for tickets created on/before/after a particular date, but is there a way to show – or make a saved search for – tickets created “one week ago from today” whatever “today” may be, rather than “created after September 7”?

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20110914/3d35da3e/attachment.htm>


More information about the rt-users mailing list