[rt-users] Show tickets less than a week old

[Henry, Laura]

Oh, that’s awesome! Thank you!

Laura C. Henry, MLS
Assistant Systems Librarian
Beaufort County Library
311 Scott Street, Beaufort, SC 29902
Phone 843.255.6444   lhenry at bcgov.net
www.beaufortcountylibrary.org
For Learning ♦ For Leisure ♦ For Life

From: Roedel, Mark [mailto:MarkRoedel at letu.edu]
Sent: Wednesday, September 14, 2011 12:59 PM
To: Henry, Laura; rt-users at lists.bestpractical.com
Subject: RE: Show tickets less than a week old

Yep – this is one of my favorite things to show off about RT.  ☺

Try doing a search for tickets created after ‘7 days ago’.



From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Henry, Laura
Sent: Wednesday, September 14, 2011 11:37 AM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] Show tickets less than a week old

I’d like to configure RT at a Glance to show newest tickets (say, created in the last week), regardless of owner or status. I found a way to search for “new” tickets, and for tickets created on/before/after a particular date, but is there a way to show – or make a saved search for – tickets created “one week ago from today” whatever “today” may be, rather than “created after September 7”?

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