[rt-users] Right needed to change queue for a ticket ?

Nicolas GUIOT nicolas.guiot at risc-group.com
Thu Sep 15 08:04:17 EDT 2011


Hi,

User A is AdminCC ans has full rights on queue X and no right on queue Y.

A ticket arrives on queue X, user A wants to move it to queue Y : what right on which queue does the user A need ?

If I go to "basics" and try to change its queue, I can only see the queue A.

Thanks for your help
--
Nicolas GUIOT



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