[rt-users] Right needed to change queue for a ticket ?
Kevin Falcone
falcone at bestpractical.com
Thu Sep 15 12:44:42 EDT 2011
On Thu, Sep 15, 2011 at 02:04:17PM +0200, Nicolas GUIOT wrote:
> Hi,
>
> User A is AdminCC ans has full rights on queue X and no right on queue Y.
>
> A ticket arrives on queue X, user A wants to move it to queue Y : what right on which queue does the user A need ?
>
> If I go to "basics" and try to change its queue, I can only see the queue A.
You need ModifyTicket and you'll also need SeeQueue on the queue you
want to move to.
-kevin
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