[rt-users] Rights problem in RT

Vegard Vesterheim vegard.vesterheim at uninett.no
Thu Sep 15 08:23:34 EDT 2011


On Thu, 8 Sep 2011 12:23:17 +0400 Ruslan Zakirov <ruz at bestpractical.com> wrote:

> May be you granted this right to requestors role in some queue. Select
> directly from ACL table to list all AC entries with that right.

Yup, you are right. Querying the ACL table showed that someone recently
had defined a new queue with the OwnTicket right assigned to Everyone!
Removing that right solved the problem. Thank you for the hint.

 - Vegard V -



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