[rt-users] Updating RT_SiteConfig in RT4.0.2

[Ruslan Zakirov]

On Thu, Sep 15, 2011 at 6:32 PM, Izz Abdullah <Izz.Abdullah at hibbett.com> wrote:
> Even if it is debian specific, I was running on an Ubuntu server previously with RT3.8.  So what actually updates

I can believe that was running some script. Ubuntu is a debian based
distro and plenty of things migrate from Debian into Ubuntu.


> RT_Config.pm from the RT_SiteConfig.pm settings?  Surely not simply restarting the apache service.

In vanilla RT nothing updates RT_Config.pm from RT_SiteConfig.pm. Both
are loaded, as well as configs from plugins. Settings in SiteConfig
just have the highest priority.

> -----Original Message-----
> From: ruslan.zakirov at gmail.com [mailto:ruslan.zakirov at gmail.com] On Behalf Of Ruslan Zakirov
> Sent: Thursday, September 15, 2011 9:25 AM
> To: Izz Abdullah
> Cc: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] Updating RT_SiteConfig in RT4.0.2
>
> Hi,
>
> There were no huge changes in how RT 4.0 process config files unlike
> it was in RT 3.8. Also, as far as I can see that script is debian
> specific thing.
>
> On Thu, Sep 15, 2011 at 5:52 PM, Izz Abdullah <Izz.Abdullah at hibbett.com> wrote:
>> In 3.8 we ran a script something like “update-siteconfig-rt3.8”.  Is there
>> something like this in RT 4.0.2?  I have a fresh install (manual of course)
>> on Ubuntu Server Natty (11.04) and am unable, at this point to serve pages
>> from RT.  A big change in the apache configuration as well from the jump to
>> RT4 from RT3.8.
>>
>>
>>
>> Help is greatly appreciated.
>>
>> -Izz
>>
>> --------
>> RT Training Sessions (http://bestpractical.com/services/training.html)
>> *  Chicago, IL, USA — September 26 & 27, 2011
>> *  San Francisco, CA, USA — October 18 & 19, 2011
>> *  Washington DC, USA — October 31 & November 1, 2011
>> *  Melbourne VIC, Australia — November 28 & 29, 2011
>> *  Barcelona, Spain — November 28 & 29, 2011
>>
>
>
>
> --
> Best regards, Ruslan.
> --------
> RT Training Sessions (http://bestpractical.com/services/training.html)
> *  Chicago, IL, USA  September 26 & 27, 2011
> *  San Francisco, CA, USA  October 18 & 19, 2011
> *  Washington DC, USA  October 31 & November 1, 2011
> *  Melbourne VIC, Australia  November 28 & 29, 2011
> *  Barcelona, Spain  November 28 & 29, 2011



-- 
Best regards, Ruslan.