[rt-users] Right needed to change queue for a ticket ?

[Nicolas GUIOT]

Actually, having SeeQueue on queue Y (destination) is enough (using 3.8.8).

Thanks

On Thu, 15 Sep 2011 12:44:42 -0400, Kevin Falcone wrote:

> On Thu, Sep 15, 2011 at 02:04:17PM +0200, Nicolas GUIOT wrote:
> > Hi,
> > 
> > User A is AdminCC ans has full rights on queue X and no right on
> > queue Y.
> > 
> > A ticket arrives on queue X, user A wants to move it to queue Y :
> > what right on which queue does the user A need ?
> > 
> > If I go to "basics" and try to change its queue, I can only see the
> > queue A.
> 
> You need ModifyTicket and you'll also need SeeQueue on the queue you
> want to move to.
> 
> -kevin



--
Nicolas GUIOT
Risc Group - Service Production Exploitation
Alcatel/CTI - Av. du Gal de Gaulle
45140 ORMES - FRANCE
Tel : (+33) 2 38 71 84 98
Fax : (+33) 2 38 75 76 92