[rt-users] I need two scrips

[Kevin Falcone]

On Thu, Sep 22, 2011 at 11:14:27AM -0400, Cena, Stephen (ext. 300) wrote:
>    1. Notify via email a group that a ticket has been submitted. (EX: Someone submits a ticket to
>    General & it emails the admins).

Just make them AdminCcs - the default Scrips notify on create.

>    2. A ticket gets created using an email that has no account associated with it. When an
>    account gets created, automatically assign them a random password & email them with it.

There is at least one template for this on the wiki.

-kevin
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