[rt-users] Problems with Fetchmail/RT Mailgate

20/20 Lab lab at pacbell.net
Fri Sep 23 11:16:42 EDT 2011


On 09/23/2011 12:32 AM, josh.cole wrote:
> I add an account on our 2007 Exchange server to receive e-mails for RT. I
> configured fetchmail for the exchange pop account but it fails to
> authenticate. I've tested the credentials and connection settings by setting
> up the pop account in Outlook. It works without fail. The exchange server
> does require a secure login method. If I wanted to have the e-mails
> delivered directly to the RT server can I create the accounts in Postfix on
> the RT server so that I can use to get tickets via email into the queue's?
> Can someone show me what the fetchmail config should look like in that
> scenario?
>
> fetchmail: Query status=3 (AUTHFAIL)
> The logs are also telling me that there was an error exchanging credentials.
|poll <Server>
    proto pop3
    user "user" pass "password"
    to localuser here
    ssl

The jist of how mine is set.

-Matt
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