[rt-users] Problems with Fetchmail/RT Mailgate

josh.cole josh.cole at fresno.edu
Tue Sep 27 17:26:02 EDT 2011


To simplify, I enabled pop on another one of our exchange servers. I changed
the login method on it so that it is not secure. I configured the pop
account on my machine and was able to authenticate from my email client. I
am receiving the same error with fetchmail which is really frustrating. 

New fetchmail config:

set daemon 60
set invisible
set no bouncemail
set no syslog
set logfile /var/log/fetchmail.log
poll exchange3 protocol pop3 username "user" password "password" mda
"/usr/bin/rt-mailgate --queue general --action correspond --url
http://localhost/rt/" no keep



Rainer Duffner wrote:
> 
> Am Fri, 23 Sep 2011 00:32:52 -0700 (PDT)
> schrieb "josh.cole" <josh.cole at fresno.edu>:
> 
>> 
>> I add an account on our 2007 Exchange server to receive e-mails for
>> RT. I configured fetchmail for the exchange pop account but it fails
>> to authenticate. I've tested the credentials and connection settings
>> by setting up the pop account in Outlook. It works without fail. The
>> exchange server does require a secure login method. If I wanted to
>> have the e-mails delivered directly to the RT server can I create the
>> accounts in Postfix on the RT server so that I can use to get tickets
>> via email into the queue's? Can someone show me what the fetchmail
>> config should look like in that scenario? 
>> 
>> fetchmail: Query status=3 (AUTHFAIL)
>> The logs are also telling me that there was an error exchanging
>> credentials. 
> 
> 
> Try verbose mode.
> IIRC, fetchmail is picky about the certificate.
> 
> 
> 
> 
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