[rt-users] Problems with Fetchmail/RT Mailgate

[josh.cole]

I tried adding auth ntlm to the config as well. It doesn't seem to have
helped me much. 

josh.cole wrote:
> 
> To simplify, I enabled pop on another one of our exchange servers. I
> changed the login method on it so that it is not secure. I configured the
> pop account on my machine and was able to authenticate from my email
> client. I am receiving the same error with fetchmail which is really
> frustrating. 
> 
> New fetchmail config:
> 
> set daemon 60
> set invisible
> set no bouncemail
> set no syslog
> set logfile /var/log/fetchmail.log
> poll exchange3 protocol pop3 username "user" password "password" mda
> "/usr/bin/rt-mailgate --queue general --action correspond --url
> http://localhost/rt/" no keep
> 
> Error:
> etchmail: Error exchanging credentials
> fetchmail: Authorization failure on user at exchange3.mydomain.local
> fetchmail: Query status=3 (AUTHFAIL)
> fetchmail: sleeping at Tue 27 Sep 2011 02:47:23 PM PDT for 60 seconds
> 
> 
> 
> 
> Rainer Duffner wrote:
>> 
>> Am Fri, 23 Sep 2011 00:32:52 -0700 (PDT)
>> schrieb "josh.cole" <josh.cole at fresno.edu>:
>> 
>>> 
>>> I add an account on our 2007 Exchange server to receive e-mails for
>>> RT. I configured fetchmail for the exchange pop account but it fails
>>> to authenticate. I've tested the credentials and connection settings
>>> by setting up the pop account in Outlook. It works without fail. The
>>> exchange server does require a secure login method. If I wanted to
>>> have the e-mails delivered directly to the RT server can I create the
>>> accounts in Postfix on the RT server so that I can use to get tickets
>>> via email into the queue's? Can someone show me what the fetchmail
>>> config should look like in that scenario? 
>>> 
>>> fetchmail: Query status=3 (AUTHFAIL)
>>> The logs are also telling me that there was an error exchanging
>>> credentials. 
>> 
>> 
>> Try verbose mode.
>> IIRC, fetchmail is picky about the certificate.
>> 
>> 
>> 
>> 
>> --------
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>> 
>> 
> 
> 

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