[rt-users] requestor field in dashboards

[Daniel De Marco]

Ruslan, 

thanks for your answer, however $UsernameFormat seems to only work for
fields like LastUpdatedBy and OwnerName, but not for Requestors. 
I still have $UsernameFormat set, by default, to "concise", but in the
dashboard for the requestor column I get email addresses. 

Thanks, Daniel.

* Ruslan Zakirov <ruz at bestpractical.com> [09/28/2011 06:14]:
> Hi,
> 
> How users displayed in the UI controlled by config option $UsernameFormat.
> 
> On Wed, Sep 28, 2011 at 12:59 AM, Daniel De Marco <ddm at bartol.udel.edu> wrote:
> > Hi,
> >
> > is it possible to change the requestor field in dashboards so that it
> > displays the requestor name instead of the requestor email address?
> > It would save some horizontal space, allowing more useful information to
> > be displayed.
> >
> > I looked a bit into the webinterface, but I didn't see anything obvious.
> > Is there a way?
> >
> > Thanks, Daniel.
> >
> >
> > --------
> > RT Training Sessions (http://bestpractical.com/services/training.html)
> > *  Chicago, IL, USA  September 26 & 27, 2011
> > *  San Francisco, CA, USA  October 18 & 19, 2011
> > *  Washington DC, USA  October 31 & November 1, 2011
> > *  Melbourne VIC, Australia  November 28 & 29, 2011
> > *  Barcelona, Spain  November 28 & 29, 2011
> >
> 
> 
> 
> -- 
> Best regards, Ruslan.