[rt-users] Upgrade to 4.05, no old tickets
Azher Mughal
azher at hep.caltech.edu
Tue Apr 3 11:40:44 EDT 2012
That works and I can see the old ticket.
I think problem was in my search, I thought without adding any options
it might list all the tickets :( But properly putting the subject field
i can see the tickets.
Thanks
-Azher
On 4/3/2012 8:25 AM, Kevin Falcone wrote:
> On Tue, Apr 03, 2012 at 07:08:43AM -0700, Azher Mughal wrote:
>> Old tickets are there in the db. None of the old tickets are
>> available in search or in dashboard or in reports.
>>
>> mysql> select count(id) from Tickets;
>> +-----------+
>> | count(id) |
>> +-----------+
>> | 256 |
>> +-----------+
> And when you go to
> http://your.new.rt.host/Ticket/Display.html?id=255 what's the error
> message on the screen and in the logs?
>
> -kevin
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