[rt-users] Upgrade to 4.05, no old tickets

Kevin Falcone falcone at bestpractical.com
Tue Apr 3 11:25:38 EDT 2012


On Tue, Apr 03, 2012 at 07:08:43AM -0700, Azher Mughal wrote:
> Old tickets are there in the db. None of the old tickets are
> available in search or in dashboard or in reports.
> 
> mysql> select count(id) from Tickets;
> +-----------+
> | count(id) |
> +-----------+
> |       256 |
> +-----------+

And when you go to 
http://your.new.rt.host/Ticket/Display.html?id=255 what's the error
message on the screen and in the logs?

-kevin
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