[rt-users] "Couldn't find Ticket for reminder XXX. Please..."

Cena, Stephen (ext. 300) SJC at qvii.com
Wed Apr 4 08:10:57 EDT 2012


Update: I'm looking in the logs but not really seeing anything about the
reminders.  However, I have now received emails from two different users
now stating they are seeing "Couldn't find Ticket for reminder XXX. ..."
Both users are claiming they had not set reminders up for these tickets.



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