[rt-users] Outgoing reply/comments HTML

[Luong Bui Duc]

Dear RT,

I'm trying to configure RT 4.0 to send all outgoing mails using HTML
instead of plain text to include all hyperlinks/tables. I edited
Sendmail.pm to following:

 my $type = 'text/html';

RT now send all emails in HTML but all formatting is still lost, could you
pls let me know which part handles HTML stripping for reply/comments?
Thanks

-- 
Regards,

~Luong
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