[rt-users] CustomFields in Scrip
Paul Tomblin
ptomblin at xcski.com
Mon Apr 9 15:35:27 EDT 2012
I have a ScripAction that activates when a ticket is resovled. If I set a
custom field and resolve the ticket on the web site (
http://localhost:8080/Ticket/Modify.html?id=1), I'm trying to pull out the
new custom field value in the Scrip using
# Find the custom field "myCustom"
my $myCustom = $ticket->FirstCustomFieldValue("myCustom");
$RT::Logger->debug("custom field = ". $myCustom);
but it never gets the value. Is there somewhere else I need to look for
that custom field? Is it in the TransactionObj instead? Am I going to
have to use TransactionBatch for this?
--
http://www.linkedin.com/in/paultomblin
http://careers.stackoverflow.com/ptomblin
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