[rt-users] RT Extension LDAPImport Using LDAPS?

[Scott Pestana]

Hi,
     It looks like the issue I have with those extra "[critical]" 
messages may be resolved by a newer version that Kevin has released as a 
dev release.

     Without modifying my original configuration the release candidate 
from March 2012 reports only the "[info]" output.

-Scott



On 4/9/2012 4:58 PM, Thomas Sibley wrote:
> On 04/09/2012 04:50 PM, Scott Pestana wrote:
>> [Mon Apr  9 19:51:49 2012] [critical]:
>> RT::Authen::ExternalAuth::LDAP::CanonicalizeUserInfo : Search for
>> (&(|(objectClass=posixAccount)(objectClass=account))(mail=USEREMAIL at linguamatics.com))
>> failed:  LDAP_NO_SUCH_OBJECT 32
>> (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:232)
>>
>> [Mon Apr  9 19:51:49 2012] [critical]:
>> RT::Authen::ExternalAuth::LDAP::CanonicalizeUserInfo : Search for
>> (&(|(objectClass=posixAccount)(objectClass=account))(uid=USERID))
>> failed:  LDAP_NO_SUCH_OBJECT 32
>> (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:232)
> You'll note these errors are from RT-Authen-ExternalAuth, not
> RT-Extension-LDAPImport.  Please show us the config for ExternalAuth.
>
>>      For each user we get the above two "critical" errors, and the below
>> "info" message (which I don't mind aside from the "Disabled" part):
> Those critical errors are passed along from your LDAP server.
>
>> [Mon Apr  9 19:51:49 2012] [info]:
>> RT::Authen::ExternalAuth::CanonicalizeUserInfo returning Disabled: ,
>> EmailAddress: USEREMAIL at linguamatics.com, ExternalAuthId: USERID, Gecos:
>> USERFULLNAME, Name: USERID, Privileged: 1, RealName: USERFULLNAME
>> (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:651)
> This is just an informational message.  Disabled: is blank, so that's fine.
>
>>      When I inspected the MySQL tables that were created, I found that
>> all the users appeared to be created as I wanted.  I am having trouble
>> with the Web view at the moment, so I need to verify them through that
>> view as well.
> This is probably because you're only looking at privileged users in the
> admin interface and LDAPImport creates unprivileged users.  You can
> search for them using the form on the admin page.
>
> Thomas
>

-- 
N. Scott Pestana
IT Infrastructure
Linguamatics
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