[rt-users] CustomFields in Scrip

[Paul Tomblin]

On Tue, Apr 10, 2012 at 12:12 PM, Ruslan Zakirov <ruz at bestpractical.com>wrote:

> >> # Find the custom field "myCustom"
> >> my $myCustom =  $ticket->FirstCustomFieldValue("myCustom");
> >> $RT::Logger->debug("custom field = ". $myCustom);
> >>
> >> but it never gets the value.  Is there somewhere else I need to look for
> >> that custom field?  Is it in the TransactionObj instead?  Am I going to
> have
> >> to use TransactionBatch for this?
> >>
> > If anybody cares about this, yes, I had to use TransactionBatch.
>
> Status is set before custom field. Transaction batch delays scrip
> execution to the point where both changes are seen on the ticket.


What surprised me about this is that I didn't have to change the
RT::Condition or the RT::Action subclasses I used, I only had to enable
TransactionBatch in the config, and in initialdata (for this testing phase,
I clean the database and do another make initdb each time) add "Stage =>
'TransactionBatch'" to the @Scrips definition.


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